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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Hiles

May 15, 2026

5  out of  5
rating by Daniel Hiles
"I cannot thank Morgan Watkins and the team at Darnell Clays office for the best in car insurance experience. I know everyone out there dreads shopping for insurance and on top of it worrying about the company if they will take care of you. If you are shopping for new insurance or looking to see what other options are available, look no further than State Farm at Darnell Clays office. Morgan went above and beyond by assisting me with the best available rate for my many vehicle needs. She was able to lower my monthly payment on my policy for each vehicle and even my trailer. She explained the coverage in detail and even made my policy effective on a SATURDAY! Unfortunately I had a road side issue with my truck and State Farm had a tow service take care of me within 40 mins! This came standard and was covered! The app is easy to navigate, the premiums are very competitive and the customer service is in a league of its own. Don’t wait. CALL THEM TODAY!"
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Michael Pleas

May 13, 2026

4  out of  5
rating by Michael Pleas
"It’s all good"
We responded:
"Thank you for the review, Michael! We appreciate the positive feed back!"
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Susan Koch

May 13, 2026

5  out of  5
rating by Susan Koch
"Always very friendly!"
We responded:
"Thank you so much, Susan!! We greatly appreciate the kind words!"
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Cristana Carlton

May 9, 2026

5  out of  5
rating by Cristana Carlton
"Pleasantly surprised on my personal search for new Auto Insurance. At State Farm Insurance, I met Agent Lori Rigdon. I asked her what made State Farm my best choice and she explained that her office treats their customers like family. Customer service is one of the most important criteria for me regarding selecting Auto insurance. I downloaded the app as Lori recommended and appreciated that she took time to explain so much to me! My monthly premiums went down $50 per month for a total savings of $300 for six month plan! “Like a good neighbor, State Farm is there”. Having a local insurance agency to build community with is important to me. The coverage is excellent and I recommend Darnell Clay Jr. office to everyone! Technology is so helpful, but there is no substitute for a personal connection."
We responded:
"Thank you so much, Cristana, for the incredibly kind words!! Taking care of wonderful people like you means more to us than you know! "
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Emily Dench

May 7, 2026

5  out of  5
rating by Emily Dench
"Thank you for the lunch!! Thank for you supporting teachers."
We responded:
"Thank you, Emily, for your 5-star review! It's wonderful to know that our efforts to support teachers are appreciated. Your feedback means a lot to us, and we're glad you enjoyed the lunch!"
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Letrice Stanley

May 7, 2026

5  out of  5
rating by Letrice Stanley
"Thanks for your service to the community!! We at Goodlettsville Elementary appreciate you!'."
We responded:
"Thank you, Letrice, for your kind words and review. We are committed to serving and supporting our local community, and your feedback means a lot to us."
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Rebecca Grimes

May 7, 2026

5  out of  5
rating by Rebecca Grimes
"Amazing community partner at GES. Always going above and beyond to help!"
We responded:
"Thank for you the opportunity to partner with such a vital part of our community! Thank you for all you do and thank you for leaving a fantastic review for us!"
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Chelsie G

May 7, 2026

5  out of  5
rating by Chelsie G
"Y'all! Best BBQ and Chicken!! Thank you so so much for supporting GES and being so involved in our community! Any questions, they are so welcoming to answering! Thank you!!"
We responded:
"Thank you for a wonderful review!! We appreciate you!"
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Chelsa Fletcher

May 7, 2026

5  out of  5
rating by Chelsa Fletcher
"Very active in his community! Amazing person to have as an agent."
We responded:
"Thank you so much for the kind words, Chelsa! We appreciate you! "
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Peyton Hizer

May 7, 2026

5  out of  5
rating by Peyton Hizer
"Shout out to State Farm Goodletsville for their kindness and support at goodlettsville elementary!! They come out and fed and served the teachers today! Some of the sweetest people! Go check them out for your insurance needs!!"
We responded:
"Thank you for the FIVE STAR review, Peyton! It was a pleasure to serve your team! "
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Selah Davidson

May 7, 2026

5  out of  5
rating by Selah Davidson
"Darnell Clay and his staff have been very involved community members, specifically with our school staff."
We responded:
"Thank for you the opportunity to partner with such a vital part of our community! Thank you for all you do and thank you for leaving a fantastic review for us!"
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Sheleeta Allen

May 7, 2026

5  out of  5
rating by Sheleeta Allen
"These are the people that will make sure your family is taken care of in the event of any type of loss."
We responded:
"Thank you so much, Sheleeta! We appreciate you!!"
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Natalie J. Sweet

May 7, 2026

5  out of  5
rating by Natalie J. Sweet
"HUGE thanks to Darnell, Brittany, and the whole team at State Farm! They go above and beyond not only for their customers, but also for the community! They have done so much for Goodlettsville elementary school and our staff! They are all amazing! I changed my agent over to them because of how kind and thoughtful the whole team is. Highly recommend!!!!"
We responded:
"Thank you so much for leaving a great review! You are an absolute jewel for our schools and community!"
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Jackyece Massey

May 7, 2026

5  out of  5
rating by Jackyece Massey
"They help and support many families."
We responded:
"Thank you for a wonderful review!! We appreciate you!"
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Michelle Hardy

May 7, 2026

5  out of  5
rating by Michelle Hardy
"They are always professional and helpful."
We responded:
"Thank you for the FIVE STAR review, Michelle! It was a pleasure to serve your team!"
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Julie Sorg

May 7, 2026

5  out of  5
rating by Julie Sorg
"Thanks for supporting GES’ teachers!!!!"
We responded:
"Thank you for the FIVE STAR review, Julie! It was a pleasure to serve your team! "
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Lesley Machado

May 7, 2026

5  out of  5
rating by Lesley Machado
"Thanks for treating us to lunch today!!! Yall are the best!"
We responded:
"Thank you for the FIVE STAR review, Lesley! It was a pleasure to serve your team! "
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Destiny Sizemore

May 7, 2026

5  out of  5
rating by Destiny Sizemore
"10/10"
We responded:
"Thank you so much!! We greatly appreciate the five stars!"
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Monkey D Luffy

May 7, 2026

5  out of  5
rating by Monkey D Luffy
"Helped me a lot when I was troubled ❤️"
We responded:
"Thank you so much for the kind words! We appreciate you!! "
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Springer Enterprise

May 7, 2026

5  out of  5
rating by Springer Enterprise
"Darnell Clay and the State Farm team love our Goodlettsville elementary school, teachers and staff! Barbecue sides, chips you name it we love it! Go check them out"
We responded:
"Thank you so much for leaving a great review and also for all you do for the community!! "
Profile photo of Mary Davis

Mary Davis

May 5, 2026

5  out of  5
rating by Mary Davis
"We recently found it necessary to shop our home and car insurance. Lori spent a lot of time talking us through everything and making sure we were informed about our payment options and coverage. In addition, we saved a bundle! I highly recommend their services!"
We responded:
"Mary, thank you so much for the 5-star review and for bragging on Lori! She is a wonderful asset to our office, and we are so glad she was able to meet your expectations! "
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Benita Lee

May 4, 2026

5  out of  5
rating by Benita Lee
"Just switched over to State Farm. Morgan was amazing. Darnell Clay‘s agency is very thorough and friendly. They know what they’re doing. If you need insurance, they’ve got you covered!"
We responded:
"Thank you so much for the wonderful review, Benita! We appreciate you more than you know!"
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Alice

April 28, 2026

5  out of  5
rating by Alice
"Darnell and his team always take very good care of me, and all my apartment moves! (Haha) Morgan is especially quick, efficient and so kind! So happy to have bundled my car insurance as well!"
We responded:
"Thank you so much for the flowing review! We are so grateful for your business and look forward to working with you for many moves to come! :)"
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Niya Wiseman

April 27, 2026

5  out of  5
rating by Niya Wiseman
"Words cannot express how satisfied with the service Morgan provided for my family and I at State Farm. I had the pleasure of meeting Morgan last year, and she graciously made it a point to stay connected periodically to see what our needs were. At the time we were with someone else. When it came time to shop around at the top of this year, Morgan reached out to checkin, we were also looking at two other companies. My husband and I made the decision to go in another direction in hopes of a better outcome. After sharing this, Morgan was respectful about our decision and then asked if it would be okay to check back within a year—I said absolutely. Several months into having our home and auto policy we knew that this particular company was not a good fit for our family, so we decided to change. I reached out to Morgan, she immediately got back with us, ran the quotes, answered my questions, and provided our family with an auto and home policy that fits our needs. We are beyond thankful for the relationship and connection of having someone who truly takes pride in helping families receive the best products at a cost that works them. We are happy to be officially a part of Darnell Clay Jr.’s Insurance Company at State Farm."
We responded:
"Hi Niya, thank you so much for sharing your experience with Morgan in our office! We are so happy to hear she was able to help your family in such an awesome way! We are excited to have your wonderful family on board with us! "
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Spencer Sparkman

April 15, 2026

5  out of  5
rating by Spencer Sparkman
"Lori is great to work with for all your insurance needs. Prompt and informed!"
We responded:
"We greatly appreciate your kind words and 5-star review! Thank you so much, Spencer! "