Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of dave alcorn

dave alcorn

July 8, 2026

5  out of  5
rating by dave alcorn
"Morgan did a fabulous job at getting us set up with auto and homeowners insurance. She listened to my needs/concerns following a horrible experience with Farm Bureau insurance in White House TN. She was quick and efficient and beat the rate we were paying at Farm Bureau. Would recommend them 10 out of 10. Thanks again Morgan!!!"
Profile photo of Crystal Jones

Crystal Jones

June 26, 2026

5  out of  5
rating by Crystal Jones
"Outstanding customer service (Morgan)! My insurance agent was friendly, professional, and went above and beyond to help me. They made everything simple and answered all my questions. I highly recommend them!” ⭐⭐⭐⭐⭐"
We responded:
"Crystal, thank you so much for the 5-star review! Morgan is a wonderful asset to our office, and we are so glad she was able to meet your expectations!"
Profile photo of Jamie Weber

Jamie Weber

June 17, 2026

5  out of  5
rating by Jamie Weber
"Lori at Darnell Clay Jr. State Farm Insurance Agency has been amazing to work with. She has helped me add and remove vehicles for our business, adjust coverages as needed, and make sure we are taking advantage of helpful options and maximizing available discounts.

Lori is super friendly, prompt, efficient, and effective. If she does not know the answer to something right away, she takes the time to speak with State Farm underwriters and calls me right back with clear guidance.

Lori, Darnell, and the entire team have truly been part of our team for more than 20 years. I know I can always reach Lori or another team member when we need help, and they consistently take care of our insurance needs with professionalism and care.

You will be happy and have peace of mind for years to come working with Lori and Darnell’s team. Highly recommend!"
We responded:
"Thank you so much for the 5-star review and the incredible feedback! We pride ourselves on our customer service, so I am so glad to see that Lori hit it out of the park! We appreciate you more than you know!"
Profile photo of Drew Reeves

Drew Reeves

June 15, 2026

5  out of  5
rating by Drew Reeves
"Amazing quick and super informative!"
We responded:
"Thank you for your great review, Drew! We appreciate the positive feedback more than you know!"
Profile photo of Cody Carver

Cody Carver

June 3, 2026

5  out of  5
rating by Cody Carver
"Ariana reached out to me about a really enticing offer, saving me about $30 per month on my car insurance with the same coverage. She made it a really easy to switch, and I would highly recommend giving them a call to see if they can help you save some money too!"
We responded:
"Thank you so much for a great review, Cody! We are so happy she was able to help save you money while keeping solid coverage! "
Profile photo of Caleb Scherer

Caleb Scherer

June 1, 2026

5  out of  5
rating by Caleb Scherer
"Best auto insurance deal Ive ever gotten! Agents are extremely nice too! Was very quick switching over."
We responded:
"Wonderful news, Caleb!! We love being able to provide great service at a great price! Thank you for sharing your experience and leaving a great review! "
Profile photo of Daniel Hiles

Daniel Hiles

May 15, 2026

5  out of  5
rating by Daniel Hiles
"I cannot thank Morgan Watkins and the team at Darnell Clays office for the best in car insurance experience. I know everyone out there dreads shopping for insurance and on top of it worrying about the company if they will take care of you. If you are shopping for new insurance or looking to see what other options are available, look no further than State Farm at Darnell Clays office. Morgan went above and beyond by assisting me with the best available rate for my many vehicle needs. She was able to lower my monthly payment on my policy for each vehicle and even my trailer.

She explained the coverage in detail and even made my policy effective on a SATURDAY! Unfortunately I had a road side issue with my truck and State Farm had a tow service take care of me within 40 mins! This came standard and was covered!

The app is easy to navigate, the premiums are very competitive and the customer service is in a league of its own. Don’t wait. CALL THEM TODAY!"
We responded:
"Thank you so much for providing feedback on your experience! Sounds like Morgan took great care of you! We appreciate your glowing review more than you know! "
Profile photo of Michael Pleas

Michael Pleas

May 13, 2026

4  out of  5
rating by Michael Pleas
"It’s all good"
We responded:
"Thank you for the review, Michael! We appreciate the positive feed back!"
Profile photo of Susan Koch

Susan Koch

May 13, 2026

5  out of  5
rating by Susan Koch
"Always very friendly!"
We responded:
"Thank you so much, Susan!! We greatly appreciate the kind words!"
Profile photo of Cristana Carlton

Cristana Carlton

May 9, 2026

5  out of  5
rating by Cristana Carlton
"Pleasantly surprised on my personal search for new Auto Insurance. At State Farm Insurance, I met Agent Lori Rigdon. I asked her what made State Farm my best choice and she explained that her office treats their customers like family. Customer service is one of the most important criteria for me regarding selecting Auto insurance. I downloaded the app as Lori recommended and appreciated that she took time to explain so much to me! My monthly premiums went down $50 per month for a total savings of $300 for six month plan! “Like a good neighbor, State Farm is there”. Having a local insurance agency to build community with is important to me. The coverage is excellent and I recommend Darnell Clay Jr. office to everyone! Technology is so helpful, but there is no substitute for a personal connection."
Profile photo of Emily Dench

Emily Dench

May 7, 2026

5  out of  5
rating by Emily Dench
"Thank you for the lunch!! Thank for you supporting teachers."
Profile photo of Letrice Stanley

Letrice Stanley

May 7, 2026

5  out of  5
rating by Letrice Stanley
"Thanks for your service to the community!! We at Goodlettsville Elementary appreciate you!'."
Profile photo of Rebecca Grimes

Rebecca Grimes

May 7, 2026

5  out of  5
rating by Rebecca Grimes
"Amazing community partner at GES. Always going above and beyond to help!"
Profile photo of Chelsie G

Chelsie G

May 7, 2026

5  out of  5
rating by Chelsie G
"Y'all! Best BBQ and Chicken!! Thank you so so much for supporting GES and being so involved in our community! Any questions, they are so welcoming to answering! Thank you!!"
Profile photo of Chelsa Fletcher

Chelsa Fletcher

May 7, 2026

5  out of  5
rating by Chelsa Fletcher
"Very active in his community! Amazing person to have as an agent."
Profile photo of Peyton Hizer

Peyton Hizer

May 7, 2026

5  out of  5
rating by Peyton Hizer
"Shout out to State Farm Goodletsville for their kindness and support at goodlettsville elementary!! They come out and fed and served the teachers today! Some of the sweetest people! Go check them out for your insurance needs!!"
Profile photo of Selah Davidson

Selah Davidson

May 7, 2026

5  out of  5
rating by Selah Davidson
"Darnell Clay and his staff have been very involved community members, specifically with our school staff."
Profile photo of Sheleeta Allen

Sheleeta Allen

May 7, 2026

5  out of  5
rating by Sheleeta Allen
"These are the people that will make sure your family is taken care of in the event of any type of loss."
Profile photo of Natalie J. Sweet

Natalie J. Sweet

May 7, 2026

5  out of  5
rating by Natalie J. Sweet
"HUGE thanks to Darnell, Brittany, and the whole team at State Farm! They go above and beyond not only for their customers, but also for the community! They have done so much for Goodlettsville elementary school and our staff! They are all amazing! I changed my agent over to them because of how kind and thoughtful the whole team is. Highly recommend!!!!"
Profile photo of Jackyece Massey

Jackyece Massey

May 7, 2026

5  out of  5
rating by Jackyece Massey
"They help and support many families."
Profile photo of Michelle Hardy

Michelle Hardy

May 7, 2026

5  out of  5
rating by Michelle Hardy
"They are always professional and helpful."
Profile photo of Julie Sorg

Julie Sorg

May 7, 2026

5  out of  5
rating by Julie Sorg
"Thanks for supporting GES’ teachers!!!!"
Profile photo of Lesley Machado

Lesley Machado

May 7, 2026

5  out of  5
rating by Lesley Machado
"Thanks for treating us to lunch today!!! Yall are the best!"
Profile photo of Destiny Sizemore

Destiny Sizemore

May 7, 2026

5  out of  5
rating by Destiny Sizemore
"10/10"
Profile photo of Monkey D Luffy

Monkey D Luffy

May 7, 2026

5  out of  5
rating by Monkey D Luffy
"Helped me a lot when I was troubled ❤️"
We responded:
"Thank you so much for the kind words! We appreciate you!!
"